TERMS AND CONDITIONS

By applying to join CWOATA Trade Union, I undertake to abide by the rules and regulations of the Union and to pay contributions regularly.

Your personal details

The personal details you provide will be used by CTU for legitimate contact purposes only, and will not be shared with any 3rd party without your consent. By joining CTU, you consent to the processing of data under the Data Protection Act 1998. The responsibility for keeping payments up to date rests with the member.

 

If paying contributions by Direct Debit, PayPal, or any other method connected to a bank account

By applying to join CTU online I (the applicant) am confirming that I am the owner of the specified bank account. CTU’s online join facility may undertake a search with Experian for the purposes of verifying your identity in order to comply with the Union’s legal obligation under BACs processing. If we do this, Experian may check the details you supply against any particulars on any database (public or otherwise) to which they have access. A specific (non-credit) footprint is left by Experian and a record of the search will be retained.  

Direct Debit and recurring payment guarantee

If there are any changes to the amount, date or frequency of your Direct Debit CTU will notify you 5 working days in advance of your account being debited or as otherwise agreed. If you request CTU to collect a payment, confirmation of the amount and date will be given to you at the time of the request.

If an error is made in the payment of your Direct Debit by CTU or by the payment method you use, you are entitled to a full and immediate refund of the amount paid. If you receive a refund you are not entitled to, you must pay it back when CTU asks you to. You can cancel membership at any time by simply by cancelling your payments. Written confirmation may be required. Please also notify us.

Privacy Notice

CTU takes its responsibilities for managing the requirements of data protection legislation seriously. CTU will process personal data as part of its legitimate activities in providing trade union services and benefits. This involves the processing of personal and sensitive personal data under the current data protection legislation.  We will store personal data only for the period necessary under law to enable us to fulfil our legal obligations.  You have the right to request access to your personal data, and its rectification, erasure, restriction on processing, and portability.  You have the right to withdraw consent for sharing of your personal data and to complain to the Information Commissioner’s Office (ICO).  For further information about your rights under data protection legislation, please see the ICO web site www.ico.org.uk.

Online Courses

CTU will process your personal data as part of its legitimate activities in providing trade union services and benefits. This may include sharing your data with the TUC and their designated auditors. This involves processing of personal and sensitive personal data under the currently data protection legislation. We will store your personal data for 10 years to enable us to fulfil our legal and contractual obligations. All other information relating to your rights around your personal data can be found above.  The data that we collect about you here will be stored securely.  

The CTU website

The CTU website uses Google Analytics tracking and cookies to ensure a better user experience. Cookies are small pieces of information that are stored, by your browser, on your computer. A cookie does NOT give us access to your computer or any information about you, other than the data you choose to share with us. The information collected may be analysed to help us understand more about how the website is used by our visitors, and may be used by us to develop and enhance our website and services. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. For more information on how to manage your cookies visit: http://www.allaboutcookies.org/